You're probably pretty good about what you say when you're with people. You're on your game. You're positive, encouraging, and considerate. The question to consider for this episode is this: What do you say about people when their not around? Are you as positive, encouraging, and considerate? Or, … [Read more...]
What NOT to Do with the DISC Model
Communication and behavior models like the DISC model are great tools for building, communicating with, and inspiring your team. Used appropriately, they can make a big difference in the effectiveness of your communication efforts. Used inappropriately, they can destroy your team and undercut your … [Read more...]
Learn to Manage Expectations
When experience does not match expectations, people get frustrated, stressed, and angry. Frustrated, stressed, and angry people rarely work with energy and enthusiasm. They seldom bring their best problem solving skills to work with them. What can you do to minimize the risk of people becoming … [Read more...]
Focus on the Future
A common challenge leaders face is the tendency to drift into past focused conversations when trying to solve problems or coach team members. A key skill to develop is the ability to move the conversation to a future focus. In this episode, Guy talks about the importance of shifting to the future in … [Read more...]
Try to Relate to Your Opponent
When you find yourself in a conflict situation, it is tempting to "go on the attack" to make your point. Winning the argument can take center stage in your mind. And, that approach rarely ends well for either person. In this episode, Guy will explore the idea of trying to relate to your opponent in … [Read more...]
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