We All Have Blindspots

It’s easy to see other people’s blind spots. It’s also easy to ignore our own. Focusing on other people’s blind spots while ignoring our own seriously limits our ability to communicate. In this weeks episode, I’ll share some thoughts on how to overcome this communication challenge. Follow: Apple Podcasts, Spotify, Google Podcasts, Amazon Music, iHeart […]

More Than Just Words: Tone, Body Language, Timing, and Environment

It’s tempting to look for the right words and to think in terms of phraseology as the key to effective communication. Remember that communication is about more than just the words you say. The write words with the wrong tone or body language can destroy your communication effectiveness. Likewise, poor timing or the wrong environment […]

What CAN You Do?

I often hear front line leaders express frustration and exasperation with what they cannot do in their role. This focus on what they cannot do often leads to doing nothing. In this episode, I offer thoughts on a different perspective – focusing on what you CAN do. Follow: Apple Podcasts, Spotify, Google Podcasts, Amazon Music, […]