Constructive criticism rarely delivers the results you want. It tends to be received badly and to have little to no positive impact on performance. In this episode I'm addressing why it so often goes badly and what you can do instead. Follow: Apple Podcasts, Spotify, Google … [Read more...]

Humans love to look for patterns and reasons for things and then to build stories that explain what they observe. That tendency can create communication problems when we let the stories we tell ourselves about other peoples intentions get in the way of discussing the impact of their words and … [Read more...]

Conflict sounds bad. Few people look forward to "conflict" discussions. More people avoid or look to escape conflict discussions than actively participate in them. Conflict certainly has a negative emotional aspect for most people. Is conflict always a bad thing, though? In this episode I'll explore … [Read more...]

People often confuse kindness for weakness, and that can create problems. You do not have to be unkind in order to be strong. In this episode, I'll comment on the difference between these two ideas and how it affects leadership communication Follow: Apple Podcasts, Spotify, Google … [Read more...]

Recently, I had an experience with about 120 young people aged 15-20 that taught me a lesson about the power of vulnerability to connect with people. This episode shares that experience and what I learned. Follow: Apple Podcasts, Spotify, Google Podcasts, Amazon … [Read more...]