Communication is two-way: message sent and message received. Sometimes the confirmation that a message was received is automatic. Sometimes it is not, and we have to make an effort to send that “loop closing” message. In this episode, I’m looking at times when “closing the loop” does not happen automatically, and what you can do about it.

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Related Episodes

• Five Communication Strategies and What to Do Instead
• If You Do Only This One Thing, Your Communication Will Improve

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People frequently ask – which DISC style makes the best leader? In this episode, I’ll give you my answer to that question. It might not be what you think.

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Related Episodes

• How to Empower by DISC Style
• How to Equip by DISC Style
• How to Engage by DISC Style
• How to Encourage by DISC Style

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Viewing complex problems – like behavior change and goal achievement – triggers a problem for many of us. The problem is known as “binary bias” or the tendency to view the problem and it’s solution(s) through the lens of right vs wrong. This either-or viewpoint creates a communication problem that I’m addressing in this week’s episode.

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Related Episodes

• Beware of Transferred Aggression
• Two Sides of the Need to Be Heard and Understood

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There are many communication strategies used in common, everyday communication that don’t translate well to leadership communication. In this episode, I’m looking at five commonly used communication strategies that I recommend leaders replace with more effective alternatives.

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Related Episodes

• If You Do Only This One Thing, Your Communication Will Improve
• The Power of Communication or Personality Models
• Dealing with Two Potential Communication Challenges
• Four Ways to Improve Your Communication Effectiveness

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While I recommend that leaders develop the skill of asking good questions, I also recognize that questions can be perceived as attacking or interrogating rather than inquiring. In this episode, I’ll share some thoughts about how to ask questions that come across more inquiring and less interrogating and critical.

Additional Leadership Resources

• Take our free DISC Assessment.
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Related Episodes

• The Power of Questions
• Six Questions for Collaborative Communication
• Three Ways to Deal with an Angry Person
• If You Can Name It, You Can Tame It

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