It is important to remember that people need to be heard and understood and that the better we do that for others, the more likely they are to buy-in to what we are trying to achieve. We also need to beware of how our need to be heard and understood can become a challenge. This week, I’m looking at this other side – the leader’s side – of the need to be heard and understood.
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Sometimes we need a reminder of basic etiquettes as we take things too personally. Thank you for recording this and sharing with us 🙂
Glad that it was helpful to you, Anita. If you find this podcast enjoyable, would you do us a favor and review it on Apple Podcasts?