When you are confronted with a problem it's easy to drift toward finding the person to blame. A better leadership response is to find the source of the problem and fix that rather than finding the person to blame. In this episode, we'll look at how to focus on fixing the problem rather than on … [Read more...]

Seeing things from another person's point of view is a key element in Talking Like a Leader. When you can't see your team's environment, it's easy to forget that their behaviors, results, and efficiency are affected by it. If you suddenly find yourself working remotely, remembering that they are no … [Read more...]

Leaders frequently need to communicate data in the form of numbers. When you're working with a team of people who know the context you operate in, those numbers probably make sense. But... What if they don't? What if you're communicating data to a person outside your team? What if you're … [Read more...]

As we confront the stresses and pressures of the COVID-19 pandemic and what we must do to adjust, it's easy to commingle our personal wishes and desires about the way we wish things were with the actual demands of the environment in which we operate. When we commingle these issues, we tend to demand … [Read more...]

This conversation with Carl Smith about time perspectives continues this week. This is the third of three episodes related to how people view and communicate about time. In this episode, Carl and I will explore ways that people with a primary people orientation view time, how they can be … [Read more...]