When you are coaching a team member for improved performance, it is very tempting to just tell them what needs to be done so you can get on to the next task on your list. Unfortunately, telling people what to do rarely gets voluntary compliance. How, then, do you get people to take ownership and … [Read more...]

As working from home stretches to months rather than weeks, leaders find themselves planning for and communicating about longer time horizons while working from home and communicating with their teams who are also working from home. This week, I'm revisiting and building upon a piece of advice that … [Read more...]

As you work to develop your communication techniques to better Talk Like a Leader, I encourage you to consider the importance of character development on both your growth as a leader and your ability to communicate as one. In this episode, I'm considering thoughts about the importance of character … [Read more...]

One of the biggest challenges I face in communication is remaining patient when an idea is very clear to me and it's not clear to the person with whom I'm communicating. When I'm not mindful, that challenge becomes frustration that looks like anger to the other person. And, communication breaks … [Read more...]