Most people thrive in environments where there are more positive experiences than negative experiences, and it can be difficult to create that type of environment at work. Most people notice and comment on what went wrong in preference to noticing and commenting on what went right. As leaders, we … [Read more...]
Head Mistakes vs. Heart Mistakes
Mistakes. We all make them, and there are two different kinds with two completely different implications. In this episode, I'm looking at the difference between head mistakes and heart mistakes, how to handle them both when we make mistakes and when others do, and why it matters to leadership … [Read more...]
Start with “Yes”
While learning to say "No" is a useful and powerful leadership skill, it can be the end of a conversation. And, while it is sometimes necessary to end a discussion so that you can move on, it is more often helpful to keep the conversation going. To do that, good leaders learn how to say "No" by … [Read more...]
Make Leadership Communication a Habit
Habits are a funny thing. They can help you. They can hurt you. And, they happen automatically without conscious thought. This week, I'm sharing some thoughts on communication habits and making a suggestion to help you improve your communication habits so that you can talk like a … [Read more...]
Not All Feedback is Negative
Recently, I had an experience that revealed to me my true, subconscious view of the word feedback. In this episode, I'll share that experience, and what I learned from it. I'll also share thoughts on how to apply that lesson to become a better leadership communicator. Additional Leadership … [Read more...]
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