Blowing someone's mind generally refers to surprising them in some way - usually in a good way. There's also a way that you can blow someone's mind that has a totally different result - probably in a bad way. It this episode, we'll look at how this negative "blown mind" scenario and what you can do … [Read more...]

Communication is two-way: message sent and message received. Sometimes the confirmation that a message was received is automatic. Sometimes it is not, and we have to make an effort to send that "loop closing" message. In this episode, I'm looking at times when "closing the loop" does not happen … [Read more...]

People frequently ask - which DISC style makes the best leader? In this episode, I'll give you my answer to that question. It might not be what you think. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get … [Read more...]

Viewing complex problems - like behavior change and goal achievement - triggers a problem for many of us. The problem is known as "binary bias" or the tendency to view the problem and it's solution(s) through the lens of right vs wrong. This either-or viewpoint creates a communication problem that … [Read more...]

There are many communication strategies used in common, everyday communication that don't translate well to leadership communication. In this episode, I'm looking at five commonly used communication strategies that I recommend leaders replace with more effective alternatives. Additional … [Read more...]